Shipping policy
Introduction
Welcome! At BuffOut, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for important details.
Shipping Methods & Delivery Times
Orders are shipped via standard carriers within the United States.
Delivery typically takes 2–6 business days, depending on your location and shipping conditions.
(International shipping times may vary by destination and customs processing.)
Order Processing Time
All orders are processed within 2 business days (Monday–Friday).
Orders placed after 12 PM PST, on weekends, or on public holidays will be processed on the next business day.
Shipping Fees
We offer a flat shipping rate of $7.00 on all orders under $35.
Orders over $35 ship free within the U.S.
Shipping fees are calculated automatically at checkout.
International Shipping
We currently ship worldwide.
International delivery times and rates vary by destination.
Customers are responsible for any customs duties, import taxes, or local delivery fees charged by their local authorities.
If a package is returned due to unpaid customs, refusal, or incorrect address, the original shipping cost will not be refunded.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery status.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at hey@buffout.life within 7 days of the delivery date.
We’ll assist you in resolving the issue with the carrier.
Incorrect Address
Please double-check your shipping address before completing your purchase.
BuffOut is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.
Liability Disclaimer
Once your order has been handed over to the shipping carrier, Buff Out is not liable for delivery delays, customs issues, or damages that occur during transit.